Asante Day Spa Cancellation Policies

Cancellation Policy

Asante understand that sometimes you are unable to keep your Asante Day Spa & Brow Obsession appointment. This scheduled appointment has been especially reserved for you and your enjoyment so consequentially we would have had to turn other bookings away .  

A confirmation text will be sent to your mobile 2-3 days prior to your scheduled booking with your appointment time, please respond as soon as possible. The Team would appreciate a minimum of 48hrs notice for any cancellations or changes to your booking.

Should you not arrive, or if you are late, or reduce the treatment time that the therapists have reserved especially for you, the full amount of your scheduled treatment will apply as per your initial booking. In instances when spa gift vouchers are to be redeemed, the full value of the sheduled treatment will be taken off.

Thank you for understanding.