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CANCELLATION POLICY

We understand that sometimes you are unable to keep your appointment. We do, however, appreciate 24 hours notice for any cancellations and if you do not comply with this a fee will apply.

Should you not arrive for your appointment on time or reduce the treatment time that we have reserved especially for you, the full amount will apply as per your initial booking. In instances when gift vouchers were to be redeemed, the gift vouchers will be made void without notice.

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